The Apprentice Academy is committed and has a duty to provide support services that ensure the welfare and safety of all our learners.
Our aim is to ensure that learners feel safe, healthy and are fully supported to lead fulfilling lives that benefit themselves, others and their community.
There are many circumstances that can undermine our personal wellbeing and safety at work or home.
The list below highlights just some themes which our team of officers are trained to support:
- Emotional or mental health challenges
- Online threats and safety
- Addictions / drug abuse
- Physical or emotional abuse
- Sexual harassment or abuse
- Neglect or violence
- Grooming / drug trafficking (County Lines)
- Extremist views / radicalisation / exposure to terrorism
To help learners navigate these challenges, we have curated several training activities, resources, and links to specialist services.
The aim is to raise awareness and help employees to build their resilience and provide them with strategies, so they can confidently cope with multiple scenarios that may be current or present themselves in the future.
Your Wellbeing & Safeguarding Officers at The Apprentice Academy are:

Karen is supported by a team of trained Safeguarding & Wellbeing Officers, shown below:

If you have any wellbeing or safeguarding concerns, please send an email to helpandsupport@theapprenticeacademy.co.uk or if you feel comfortable to do so, speak to your coach.
Please be assured that every concern will be dealt with in the strictest of confidence, will be taken seriously and will be responded to empathetically and in a timely manner.
Should you or anyone you know be at risk of immediate harm, please contact the appropriate emergency service by dialling 999.
All Academy staff are trained to be alert to signs that a learner may be at risk, however, everyone has a role to play in identifying concerns, and we look to our employer partners and other business associates to support our team and to notify us if they have any welfare or safeguarding concerns that relate to our learners.
Self Help Resources
Mental Health
To support mental health and emotional wellbeing all our learners can access our free confidential counselling service (telephone support available).
- CALM: https://www.thecalmzone.net/ – 0800 58 58 58
- PAPYRUS – Young suicide prevention: https://papyrus-uk.org/training/ – 0800 068 41 41
- KOOTH (Online mental health service for young people): www.kooth.com
- MIND – Supporting mental health: https://www.mind.org.uk/
- ANXIETY UK – Package of support for Anxiety: https://www.anxietyuk.org.uk/
- MENTAL HEALTH FOUNDATION: https://www.mentalhealth.org.uk/
- BEAT – Eating Disorders: https://www.beateatingdisorders.org.uk/
- HARMLESS (Support around self-harm): www.harmless.org.uk – 0115 934 8445
- SAMARITANS: www.samaritans.org – 08457 90 90 90
- QWELL – Online Counselling for adults: https://www.qwell.io/
- SURVIVORS UK – Male abuse: https://www.survivorsuk.org/question/grooming/
- CRUSE – Bereavement care: https://www.cruse.org.uk/
Cost Of Living
- HELP FOR HOUSEHOLDS – Government support: https://helpforhouseholds.campaign.gov.uk/
- CITIZENS ADVICE – Get help with the cost of living: https://www.citizensadvice.org.uk/debt-and-money/get-help-with-the-cost-of-living/
- TURN2US – Financial Support: https://www.turn2us.org.uk/
Addiction
- GAMCARE – Support for gambling addiction: https://www.gamcare.org.uk/ – 0808 8020 133
- ADDICTION HELPER: www.addictionhelper.com – 0800 044 8319
- YGAM – Young Gamers and Gamblers Education Trust – inform, educate and safeguard young and vulnerable people: https://parents.ygam.org/about-ygam-parent-hub/
- FRANK – Honest information about drugs: https://www.talktofrank.com/
Safeguarding/Child Support
- CHILD EXPLOITATION AND ONLINE PROTECTION COMMAND – Start a report: https://www.ceop.police.uk/ceop-reporting/
- CHILDLINE: www.childline.org.uk – 0800 1111
- CHILDLINE – remove a nude image shared online: https://www.childline.org.uk/info-advice/bullying-abuse-safety/online-mobile-safety/remove-nude-image-shared-online/
- CEOP – The internet, relationships & you: https://www.thinkuknow.co.uk/11_18/
Other resources
- Adult Abuse – Safeguarding
- CITIZENS ADVICE BUREAU: www.citizensadvice.org.uk – 03444 111 222
- REFUGE – Domestic violence: https://www.refuge.org.uk/
- VICTIMS OF TERRORISM: https://victimsofterrorism.campaign.gov.uk/
- OCD-UK: https://www.ocduk.org/
- VICTIM SUPPORT LINE: www.victimsupport.org.uk – 0845 30 30 900
- MENS HEALTH FORUM: https://www.menshealthforum.org.uk/ – (+44) 020 7922 7908
- EVERYONE’S INVITED – safe place for rape survivors: everyonesinvited.uk
- HUB OF HOPE – Find support that’s right for you: https://hubofhope.co.uk/
- EDUCATE AGAINST HATE – Safeguard students from radicalisation, build resilience extremism and promote shared values: https://www.educateagainsthate.com/
- ACT – Action Counters Terrorism: https://actearly.uk/
- Clare’s Law – also known as the Domestic Violence Disclosure Scheme (DVDS) is a police policy giving people the right to know if their current or ex-partner has any previous history of violence or abuse: https://clares-law.com/what-is-clares-law/