Management Apprenticeship Level 5

Level 5 Operations / Departmental Manager Apprenticeship

Who is the programme for?

An Operations/Departmental manager is someone who manages teams and projects, and is required to achieve operational and departmental goals, and objectives as part of the delivery of the organisation’s strategy. They are usually accountable to a senior manager or business owner.

Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, financial and resource management, talent management, coaching and mentoring.

Typical job roles

Typical job roles include: Operations manager, Regional manager, Divisional manager, Departmental Manager

Programme overview

  • Nine one-day workshops delivered by occupational experts
  • Regular one-to-one coaching with an experienced management coach
  • 360-degree feedback tools which support the creation of an individual learning plan
  • 10 ILM Workbooks
  • Opportunities to network with other managers on the programme


The ILM Diploma Level 5 can be incorporated into the programme at an additional cost.


Typically 18 months.


On completion of the programme managers will be able to register as an Associate Member of the Chartered Management Institute (CMI) or the Institute of Leadership and Management (ILM).

Costs and funding

Employers paying the Apprenticeship Levy can use their funds to pay for apprenticeship training while generous funding is available to non-levy organisations.

Find out more

For more information please click on the link below or call us on 0161 200 1673.

Request information


“The management programme has definitely changed the way I think. It has helped me to be the best I can be. It has helped me to become more confident and professional in my approach. Since attending the course I have started attending networking events for the first time and it has given me more ideas. It has also helped me to improve my time management and planning skills.“ Chris Wright, Programme Director, Americamp

“I was apprehensive about starting a qualification having been out of education for quite some time but the management apprenticeship programme has been a great learning process. The support from my coach has helped considerably and the workshops they provide are a key part of the learning. The speakers are talented professionals who make the learning accessible and relatable.” Victoria Woolcock, Risk Officer, Kuits Solicitors

“The management apprenticeship programme is so relevant to my role as a manager. I wish I’d done it 10 years ago! The training and support from the coaches is fantastic.” Kelly Robbie, Customer Support Manager, Trendsetter