Housing & Property Management Level 3

The Apprentice Academy have worked with over 250 Housing and Property Management organisations to develop their employees. This includes Councils, Housing Associations, Student Accommodations, Block Management Specialists and Property Management Agents.

Who is the Level 3 Property Management programme for?

This apprenticeship is ideal for anyone who works within the property sector and wants to get qualified without having to sit any exams.

It includes the CIH Level 3 Certificate in Housing Practice and employees who work in block management have the option to incorporate additional TPI learning (formerly IRPM) if they wish.

Latest success rates for the Level 3 Property Management Apprenticeship show that 100% of our learners completed successfully with 55% achieving a Distinction grade. An exceptional track record outperforming all other training providers.

Programme Duration

14-15 months

What will employees learn?

• Health and safety and risk assessments
• The Law of Tort, basic Contract Law, and land law
• Data Protection and Common Law
• Leases and Licences
• Housing Act 1988 Tenancies; Non-Housing Act 1988 Tenancies and Rent Act 1977 Tenancies
• Grounds for possession and protection from eviction
• Landlord details and unfair terms
• Fitness standards and repair
• Business process improvement
• Tenancy Deposit Schemes and the redress system
• Fire Safety, Gas Safety & Stamp Duty Land Tax
• Homes of Multiple Occupation and insurance regulations
• Problem solving techniques
• Duties of Agents and Agents Authority
• Stakeholder Management and change Management Models
• Disability discrimination and agent Responsibilities
• Service Charge Apportionment and buy to let
• History of Social Housing
• Terms in Tenancy Agreement
• Housing benefit tenants
• The social and physical context of estates and neighbourhoods
• How to resolve defects, common problems, health and safety issues and repairs to dwellings
• EPC’s and private landlords
• Developments, listed buildings
• Client account procedures, repairs, maintenance, and quality management review.
• Town & Country Planning Act
• Managing the Building
• Quality Management models
• Breaches of Tenancy Agreements (Sections 146, 21 & 8). First Tier Tribunals

The Learning Journey

This programme is 100% online and has been designed with flexibility in mind, to support busy property managers who must prioritise the needs of their tenants at short notice.

Professional Registration

On completion of this apprenticeship, learners will be able to register themselves as an Associate Member of The Association of Residential Lettings Agents (MARLA) or as an Associate Member of The Property Institute (ATPI) or a CIH Certified Practitioner (CertCIH).

Why choose The Apprentice Academy

• Multi Award Winning Training Provider
• National Delivery & Ofsted ‘Good’ Rating
• Highest Apprenticeship Success Rates in UK - See Here
• All Trainers Recruited from Industry
• Regular Open Cohorts So Courses Are Easy to Join with Minimal Waiting Times
• 4.9/5 Google Review Ratings from 600+ Learners – See Here
• Our Impact Results Deliver High Levels of ROI For Learners & Employers

Learner Testimonials

“I completed my property management level 3 recently and passed with a distinction. The coaches were all amazing and had so much knowledge to share to allow us to complete excellent projects. I really enjoyed the experience, and I would recommend this course to others. Really enjoyed the learning subjects around different aspects of housing, especially the history of social housing.” – Susan Wilkinson - Salix Homes Limited

“I did my housing management apprenticeship through the Apprentice Academy, amazing support & guidance throughout. The coaches are lovely and so supportive can’t recommend enough.” – Helen Reading - Salix Homes Limited

“I really enjoyed this apprentice program. I started a new job as a property assistant knowing absolutely nothing about the industry and this course has played a major role in my progression. The staff are absolutely brilliant and they will support you through anything and all the way to the end of program. They ensure that you not only gain knowledge but also develop skill for life and achieve the best results in the end! To anyone thinking about it, my advice is DO IT, DO IT, DO IT!” - Clemence Lutete - Scanlans Property Management LLP

“I did my Level 3 Housing/Property Management apprenticeship. The teachers/tutors are amazing and very responsive, I always felt that I could go to my tutor with any question and get the answer I needed.” – Ellie Parker - LiveWest Homes Ltd

“I am currently in the middle of my Level 3 Housing & Property Management apprenticeship. The process so far has been great, I have felt very supported by the Apprentice Academy, and can definitely see an improvement in my knowledge skills and behaviour not just in my apprenticeship but other essential aspects of daily life. My coach is knowledgeable, approachable, and supportive and I know I can approach her with any queries I have and she’ll respond in a timely manner. I would highly recommend the Apprentice Academy.” – Bradley Bolton - CERT Property

“I completed the housing and property management course and learned so much. The classes are fun, informative, and interactive and all the coaches are very helpful and friendly,. I would definitely recommend choosing The Apprentice Academy.” – Leanne Williams-Leonce - Stirling Ackroyd Group Ltd

“I recently completed a Level 3 Housing and Property Management Course with The Apprentice Academy. All the members of Staff and Coaches I have had to deal with have been nothing but lovely and helpful, resulting in me achieving a distinction grade in the course which I am thrilled about! I would definitely recommend to anyone looking to become more qualified in their role.” - Daisy Gill - Orchard Castle Services Ltd

Costs and funding

Employers paying the apprenticeship levy can use their funds to pay for this programme.

Smaller organisations with an annual payroll bill of less than £3 million per year will need to contribute 5% towards the cost of the apprenticeship for employees aged 22 +. The government will cover 100% of the cost for employees aged 16-21. From 1^st Aug 2026 the government will fund 100% of the cost for employees aged 16-24.

Eligibility criteria for employees to do an Apprenticeship:

• The employee must be aged 16 or above (there is no upper age limit)
• The employee can work full or part time hours
• The employee works for a company in England
• The employee spends > 50% of their time working in England (remote and hybrid workers included)
• The employee has some gaps in their knowledge and skill that relates to their occupational role
• The employee has the right to work in England
• The employee has spent the last 3 years living in England

Next Steps

Check out our latest Timetables or submit an enquiry using the form below.