Housing Property Management Level 3

Designed to comply with RoPA

Who is the programme for?

This programme is designed for employees who work within the housing / property sector.

It is ideal for anyone working within private residential property management, lettings or block management or those who manage social tenancies within housing associations and trusts.


Typically 16 months

What will employees learn?

  • Health and safety and risk assessments
  • The Law of Tort, basic Contract Law, and land law
  • Data Protection and Common Law
  • Leases and Licences
  • Housing Act 1988 Tenancies; Non-Housing Act 1988 Tenancies and Rent Act 1977 Tenancies
  • Grounds for possession and protection from eviction
  • Landlord details and unfair terms
  • Fitness standards and repair
  • Business process improvement
  • Tenancy Deposit Schemes and the redress system
  • Fire Safety, Gas Safety & Stamp Duty Land Tax
  • Homes of Multiple Occupation and insurance regulations
  • Problem solving techniques
  • Duties of Agents and Agents Authority
  • Stakeholder Management and change Management Models
  • Disability discrimination and agent Responsibilities
  • Service Charge Apportionment and buy to let
  • History of Social Housing
  • Terms in Tenancy Agreement
  • Housing benefit tenants
  • The social and physical context of estates and neighbourhoods
  • How to resolve defects, common problems, health and safety issues and repairs to dwellings
  • EPC’s and private landlords
  • Developments, listed buildings
  • Client account procedures, repairs, maintenance, and quality management review.
  • Town & Country Planning Act
  • Managing the Building
  • Quality Management models
  • Breaches of Tenancy Agreements (Sections 146, 21 & 8). First Tier Tribunals

The Learning Journey

This programme offers a variety of learning methods to include:

  • A series of On-line LIVE training sessions delivered by industry experts
  • Options to incorporate IRPM or Propertymark learning
  • Regular one-to-one coaching with an experienced property coach
  • Individuals will have access to all our virtual learning resources
  • Peer to peer learning with other property management learners on the programme
  • Includes membership of CIH (Chartered Institute of Housing)

Professional Registration

On completion of the apprenticeship, employees will be able to register themselves as a Member of The Chartered Institute of Housing (CIH).

Why choose The Apprentice Academy

  • Multi Award Winning Training Provider (National Delivery)
  • Ofsted ‘Good’ Rating & High Success Rates
  • Online Learning Which is Climate Friendly & Minimises Carbon Footprint
  • Multiple Starting Points Throughout the Year – So Learners Can Start Quickly
  • All Our Coaches & Trainers are Industry Specialists
  • 96% of Employers & Learners Rate Our Services as Excellent

Check out all our latest Google Reviews.

Costs and funding

Employers paying the Apprenticeship Levy can use their funds to pay for apprenticeship training while generous funding is available to non-levy organisations.

Next start dates

Check out our latest Timetables for 2022.

For further information please call us on 0161 200 1673, e-mail us on contactus@theapprenticeacademy.co.uk or fill in the form below.


  • Enquiry - Housing/Property Management L3

  • This field is for validation purposes and should be left unchanged.


“I started the Housing/Property Management level 3 Apprenticeship with the Apprentice Academy in August 2019. Going into the course, I didn’t quite know what to expect and didn’t have much knowledge about the property industry at all. Now, since I have started the course alongside my apprenticeship, I have gained a huge amount of knowledge in a short space of time. This is thanks to my coach Steve who has delivered excellent workshops and been very clear with any information given to me whether it be at the academy or in the 1 to 1 meetings. Steve is always happy to answer any queries that I may have regarding the course.” Matthew Will, Property Apprentice, EMS (Estate Management Solutions)

“As a medium sized firm of Property Managers training and development can often be problematic for us. For this reason the opportunity to provide training and Professional Accreditation for junior staff is proving invaluable. I have been delighted to see the progress being made and how the coach, Steve, has engaged everyone through workshop presentations and 1-2-1 support visits. The benefits to the business are very clear, with the apprenticeship culminating in a Level 3 qualification and IRPM accreditation and here at Scanlans we look forward to continuing this relationship, with new learners already earmarked for the next induction day.” Ian Magenis, Scanlans Property Management

“I started the Housing/Property Management level 3 Apprenticeship with the Apprentice Academy in August 2019. Before the course started I was very nervous as I do not do well in an exam/test environment and it has been some time since I left education. Since starting the course I do not know what I was nervous about! The course is presented very well and the support we receive from Steve is fantastic. I have every confidence that we will all pass with flying colours.” Emma Plews, Maintenance Surveyor, Watsons

“I have been working at Peaks & Plains and studying with the Apprentice Academy for many months now. Everyone I’ve met, been taught by has been amazing and supportive. From my first day I haven’t met one dull person from the Apprentice Academy unlike every other educational provider I’ve been to, especially university where the people had the personalities of a brown paper bag. Not only are the people I have met from the Apprentice Academy been entertaining and fun but they are always very engaging.” Kieran Stockton, Asset Apprentice, Peaks and Plains Housing Association