Business Administration Apprenticeship

Level 3 Apprenticeship

Who is the programme for?

The Business Administration apprenticeship is designed for new employees and existing staff, with a focus on increasing their confidence and competence across a wide range of business topics, which supports long term personal and professional success.


16 months

Typical job roles

Typical job roles for this administration course include: Administration, Business Support, HR Support, Recruitment, Marketing Support, IT Support, Sales Support, Customer Support and Reception.

Programme overview

  • 100% online learning programme

  • Live interactive learning sessions delivered by high calibre team of trainers and coaches

  • Regular one-to-one coaching with an experienced business coach

  • Online learning resources

  • Opportunities to meet and network with other business professionals

Learning Covers

As part of the programme employees will learn the following:

  • Personal Effectiveness & Time Management
  • ESG (Environmental, Social, Governance)
  • Acting sustainably & Embracing Change
  • Communication Skills & Relationship Building
  • Team Working and Personality Types
  • Understanding Data Analysis, Data Protection & GDPR
  • Working with Regulations & Compliance
  • Problem Solving & Decision Making
  • Ethical Sourcing & Supply Chains
  • Basic Finance, Cost Control & Budgets
  • Market Forces & Competition
  • Project Management Tools
  • Business Improvement Tools
  • Additional Bespoke Learning if needed e.g. Social Media

Why choose The Apprentice Academy

  • Multi Award Winning Training Provider
  • National Delivery That Supports Social Mobility
  • Ofsted ‘Good’ Rating & High Success Rates
  • Multiple Starting Points Throughout the Year – So Learners Can Start Quickly
  • Employers & Learners Rate Our Services as Excellent
  • Online Learning Which is Climate Friendly & Minimises Carbon Footprint

Progression Opportunities

On completion of the programme individuals should be able to progress into more senior support or managerial positions. The Business Administration programme is a great starting point that can progress to Business Analysis, Data Analysis or Project Management.

Testimonials & Reviews

“I studied the Business Administration Level 3 course and could not recommend the course, and the TAA enough. I had such a strong support system, especially from my Coach, who made the whole experience a whole lot easier and guided me towards receiving a distinction at the end! Thank you so much!”Daisy Raine – Cornwall Council

“My experience with The Apprentice Academy was so positive. I had an amazing coach who was there for me every step of the way, able to answer any queries or concerns I had, she was so supportive and was a great help to me achieving a distinction grade. I would highly recommend The Apprentice Academy!” Asia Browne – CACI Ltd

“The Apprentice Academy have helped me progress in all areas over the past year. I would like to thank my coach especially who has been so supportive throughout my course. She always looked for areas of improvement and helped me strive to be the best possible, resulting in me achieving a great overall result. I found the weekly calls, with numerous participants was great as I could communicate to others about their experiences, learning at the same time as the leaders of the call would encourage everyone to input their thoughts instead of just listening to one individual. I found this really improved my confidence. We would also go into breakout rooms throughout this course , improving my teamworking skills and confidence also. The Apprentice Academy have a great set up and I would definitely encourage anyone who is looking for an apprenticeship, to consider them. Thank you again the Apprentice Academy :)”Olivia Few – IPG Health Medical Communications

“Massive thanks to my coach and her team for supporting me and getting me to the end .The whole experience was fantastic. Everyone was incredibly supportive and warm from day 1, the course is really well developed and the coaching structure is brilliant.. 100% recommend.”Greg Whittaker – Car Finance 247

Costs and funding

Employers paying the apprenticeship levy can use their funds to pay for this programme.

Smaller organisations with an annual payroll bill of less than £3 million per year will need to contribute 5% towards the cost of the apprenticeship for employees aged 22 +. The government will cover 100% of the cost for employees aged 16-21 (New mandate from 1st April 2024).

Eligibility criteria for employees to do an Apprenticeship:

  • The employee must be aged 16 or above (there is no upper age limit)
  • The employee can work full or part time hours
  • The employee works for a company in England
  • The employee spends > 50% of their time working in England (remote and hybrid workers included)
  • The employee has some gaps in their knowledge and skill that relates to their occupational role
  • The employee has the right to work in England
  • The employee has spent the last 3 years living in England

Next start dates

Check out our latest Timetables for 2024.

For further information please call us on 0161 200 1673, e-mail us on or fill in the form below.


  • Enquiry - Business Administration L3

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