Support Administrative Apprentice

Company Name NICE – National Institute for Health and Clinical Excellence
Location Level 1A, City Tower, Piccadilly Plaza, Manchester, M1 4BT
Salary               £10,000
Company/Sector Institute for Health and Care
Qualification Business Administration Level 3 NVQ/Diploma
Duration 15 months
Hours 37.5 hours per week
Account Manager Jane Klepper-Stephens


Location Manchester city centre: 10 minute walk from Piccadilly Station
Salary £10,000
Company/Sector Institute for Health and Care
Start date Immediate Start
Qualification Business Administration Level 3 NVQ/Diploma
Hours 37.5 hours per week
Duration 15 months
Posted 24/08/2017
Reference TAA365NE



This is an exciting opportunity for an enthusiastic individual who would like to kick-start their career in admin, working in the heart of Manchester city centre. Our client’s role is to improve outcomes for people using the NHS and other public health and social care services. They do this by producing guidance, quality standards and other advice products to support health, public health and social care professionals to make sure that the care they provide is of the best possible quality and offers the best value for money.

The organisation are very supportive and flexible and will provide you with full training throughout your apprenticeship. You will also have the opportunity to progress further in a permanent position, dependent on your performance. In 2016, 79% of the staff rated the company as a good place to work.

You will be joining the CLT Administration team, and support them with the following duties;

About the role


  • Answer and direct phone calls
  • Organise and schedule meetings and appointments
  • Maintain filing system
  • Produce and distribute correspondence including emails, memos, letters, and forms
  • Assist in the preparation of regularly scheduled reports
  • Book travel arrangements
  • Provide general support to visitors
  • Room bookings
  • Basic note taking
  • Travel bookings


  • Excellent time management skills and ability to multi-task and prioritise work
  • Attention to detail and problem solving skills
  • Excellent written and verbal communication skills
  • Strong organisational and planning skills
  • Proficiency in MS Office


Skills and experience

You will be expected to have achieved 5 GCSES A*-C including English and Maths and/or Two A-levels Grades A – C or two BTECs Grade Merit (in any subject).

In addition to the above, you will need to be confident with a pro-active attitude and excellent written and verbal communication skills. You should have good attention to detail, be highly organised and have the ability to prioritise workload and deadlines.

Benefits and culture

You will be entitled to 27 days holiday per annum, plus bank holidays – this will increase after number of years of service, with the option to carry up to 5 days for the next year. You will also have benefits of paid maternity/paternity leave in the future, as well as receiving NHS pension (5% employee contribution).