Apprenticeship Programmes

The Apprentice Academy specialises in the delivery of professional, business, finance and digital marketing Apprenticeships.

 icon-business-apprenticeshipBusiness

Duration Entry Requirements Qualification/s
Level 2: 12 months
Level 3: 18 months
Five GCSEs (A – D) with one C in English or Maths Level 2 Diploma in
Business Administration
Level 3 Diploma in
Business Administration(Dependent on Job Role)

Find out more about our Business Apprenticeship Programme

What will I learn?

  • How businesses function internally and externally.
  • How to communicate in a business.
  • How to provide administrative support to others.
  • How to prepare business documentation.
  • How to increase performance and personal effectiveness in the workplace
  • How to develop successful working relationships with others.

Training and support – how we help you to achieve your full potential

  • One day skills and personality assessment to match you to the right role.
  • One day interview training preparation.
  • Three day programme induction boot camp before you start.
  • Offsite workshops throughout the Apprenticeship to develop your skills, behaviours and knowledge.
  • Monthly career coach visits at work to support you throughout.
  • Workplace reviews every eight weeks to monitor progress and ensure you are achieving your objectives.
  • A performance development tool that will help you achieve success in the workplace
  • Counselling service to support with additional needs if required.

Types of jobs available

  • Business and Administration Support
  • Marketing / Sales Support
  • Legal Support
  • Human Resources Support
  • Recruitment Support
  • IT Support

Entry requirements

Predicted (or have achieved) 5 GCSEs (or equivalent) Grades A – D, with one Grade C in English or Maths.

View our current apprenticeship vacancies.

icon-finance-apprenticeshipFinance + Accountancy

Duration Entry Requirements Qualification/s
12 – 36 months Level 2: Five GCSEs (A* – C) with one C in English and Maths
Level 3: Five GCSEs (A* – C) with one C in English and Maths
Level 4: Level 3
AAT Level 2 Certificate in Bookkeeping.

AAT Level 3 Certificate in Advanced Bookkeeping.

AAT Level 2 Award in Computerised Accounts.

AAT Level 3 Diploma in Accounting.

Find out more about our Finance Apprenticeship Programme

On completion of the Foundation Level you will be able to:

  • Understand the basics of bookkeeping and costings.
  • Process payments and receipts.
  • Prepare invoices.
  • Complete bank reconciliations.
  • Undertake basic costings and be familiar with computerised accounts.

On completion of the Advanced Level you will be able to:

  • Make provisions for doubtful and irrecoverable debts.
  • Reconcile ledgers with the cashbook.
  • Understand the importance of accounting ethics.
  • Analyse variances and use spreadsheets to manage financial information.

On completion of the Professional Level you will be able to:

  • Draft and interpret company financial statements.
  • Prepare forecasts of income and expenditure.
  • Draft and manage budgets.
  • Report variances.
  • Identify risks and make recommendations for improvements.

Training and support – how we help you to achieve your full potential

  • One day skills and personality assessment to match you to the right role.
  • One day interview training preparation.
  • 3 day programme induction boot camp before you start.
  • Offsite workshops throughout the Apprenticeship to develop your skills, behaviours and knowledge.
  • Regular career coach visits at work to support you throughout.
  • Workplace reviews every eight weeks to monitor progress and ensure you are achieving your objectives.
  • A performance development tool that will help you achieve success in the workplace.
  • Counselling service to support with additional needs if required.

Types of jobs available

  • Accounts Assistant
  • Finance Assistant
  • Accounts Technician
  • Junior Accountant

Entry requirements

Predicted (or have achieved) 5 GCSEs (or equivalent) Grades A* – C, two must be in English Language and Maths (or equivalent). If you have completed an AS Level in Accounting you could gain direct entry to Level Three. You will also need to pass our assessment process, which we will tell you more about once you apply.

View our current apprenticeship vacancies.

 icon-customer-service-apprenticeshipCustomer Service

Duration Entry Requirements Qualification/s
Level 2: 12 months

Level 3: 18 months

Five GCSEs (A – D) with one C in English or Maths Level 2 Diploma in Customer Service
Level 3 Diploma in Customer Service

Find out more about our Customer Service Apprenticeship Programme

What will I learn?

  • The principles of successful customer service.
  • How to deliver effective customer service.
  • How to develop customer relationships.
  • How to gather, analyse and interpret customer feedback.
  • How to increase performance and personal effectiveness in the workplace
  • How to develop successful working relationships with others.

Training and support – how we help you to achieve your full potential

  • One day skills and personality assessment to match you to the right role.
  • One day interview training preparation.
  • Three day programme induction boot camp before you start.
  • Offsite workshops throughout the Apprenticeship to develop your skills, behaviours and knowledge.
  • Monthly career coach visits at work to support you throughout.
  • Workplace reviews every eight weeks to monitor progress and ensure you are achieving your objectives.
  • A performance development tool that will help you achieve success in the workplace.
  • Counselling service to support with additional needs if required.

Types of jobs available

  • Customer Support
  • Sales Support
  • Administrator
  • Receptionist
  • Holiday Representative
  • Tourist Information Officer
  • Retail Assistant

Entry requirements

Predicted (or have achieved) at least five GCSE Grades (A – D), with one Grade C in English or Maths.

View our current apprenticeship vacancies.

icon-digital-marketing-apprenticeshipDigital Marketing

Duration Entry Requirements Qualification/s
15 months Five GCSEs (A – D) with one C in English Level 3 Diploma in Social Media for Business (including Digital Marketing)

Find out more about our Digital Marketing Apprenticeship Programme

What will I learn?

  • Search Engine Optimisation (SEO) and Social Media Optimisation (SMO).
  • Keywords, key phrases and link building.
  • Pay Per Click Advertising (PPC).
  • Social media policy and the impact of Intellectual Property rights and Copyright Law.
  • How to use different social media and social media management tools.
  • How to measure the success of social media campaigns.
  • How to use external social networking tools for business.
  • How to identify audience groups and brand ambassadors.
  • How to create optimised content for online profiles and blogs.

Training and support – how we help you to achieve your full potential

  • One day skills and personality assessment to match you to the right role.
  • One day interview training preparation.
  • Three day programme induction boot camp before you start.
  • Offsite workshops throughout the Apprenticeship to develop your skills, behaviours and knowledge.
  • Monthly career coach visits at work to support you throughout.
  • Workplace reviews every eight weeks to monitor progress and ensure you are achieving your objectives.
  • A performance development tool that will help you achieve success in the workplace.
  • Counselling service to support with additional needs if required.

Types of jobs available

  • Social Media Assistant
  • PR Assistant
  • Content Writer
  • Online Media Buying Assistant
  • SEO Specialist
  • Web Analyst
  • Web Developer/Coder

Entry requirements

Predicted (or have achieved) at least 5 GCSEs Grades A – C including English.

icon-leadership-management-apprenticeshipLeadership & Management

Managers play an integral role in supporting individuals and organisations to achieve their goals. The Diploma in Leadership & Management is ideal for experienced managers who wish to develop further understanding and gain a formal qualification.

Find out more about our Leadership & Management Qualification

How will your managers benefit?

  • Develop competence across all main functions of leadership and management.
  • Develop their strategic capabilities.
  • Become more agile and resilient.
  • Gain a recognised qualification in Leadership and Management.

The programme 

A highly flexible, blended programme that fits in with the needs of busy managers and includes:

  • Coaching in the workplace
  • Online portfolio
  • Functional skills
  • Optional workshops

Further information

For more information on the workshops, delivery of the qualification and costs please call us on 0161 200 1673.